Mitel 6863i Uživatelská příručka

Mitel 6863i SIP Phone41-001565-00 REV01RELEASE 4.0.0 SP1 USER GUIDE

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide8IP PHONE KEYSKEY PANELThe following sections describe the various 6863i phone key functions and how

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide98CONFERENCING CALLSThe 6863i IP phone offers two methods of conferencing:• Local conferencing (defa

Handling Calls996. Wait for Party 3 to answer. When Party 3 answers, you can consult with them before adding them to the conference. 7. Press the prog

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide100Using Centralized ConferencingUse the following procedure to create a conference call using centr

Handling Calls101Setting Up Multiple Conferences (for Sylantro Call Manager only)1. Start Conference 1 using the procedures in the previous section, “

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide102ENDING CALLSTo end a call, you first need to connect or reconnect to the call if not already conn

Managing Calls103MANAGING CALLSThe 6863i has several features that make it easier to manage calls, and to keep track of your caller history as well as

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide104Performing a SearchSearch functionality is applied across all the available and enabled directori

Managing Calls105LOCAL DIRECTORY FEATURESThe internal Local Directory contains the contacts that have been created or copied directly to the phone usi

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide1068. Using the dialpad keys, enter in the contact’s first name and select 2 Next.9. Using the dialp

Managing Calls107SAVING ENTRIES TO THE LOCAL DIRECTORYYou can save entries (names and numbers) from other sources to your Directory using any of the f

IP Phone Keys9KEY DESCRIPTIONThe following table identifies the keys on the key panel of your 6863i IP phone that you can use for handling calls. KEY

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide108Downloading the Directory1. Click on Operation > Directory.2. In the Directory field, click on

Managing Calls109Copying a Contact in an External Directory Source to the Local Directory1. Press the programmed Directory key.2. Use the 5 and 2 keys

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide110CALLERS LISTThe Callers List is a stored log of your incoming calls. The 6863i IP phone stores in

Managing Calls111EDITING ENTRIES IN THE CALLERS LISTIn the Callers List, if a keypad key is pressed when a number and/or a name is displayed, the curs

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide1123. Press the programmed Delete key again at the prompt to erase all items.MISSED CALLS INDICATORT

Managing Calls113Download the Callers ListUse the following procedure to download the Callers List to your PC using the Mitel Web UI.1. Click on Opera

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide114DND AND CALL FORWARDThe 6863i has a feature that allows you to configure Do Not Disurb (DND) and

Managing Calls115The following describes the key behavior for each DND mode.• Account: The DND key toggles the account in focus on the IP phone UI, to

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide116• Account: Sets DND for a specific account. DND key toggles the account in focus on the phone to

Managing Calls117USING DND MODES VIA THE IP PHONE UIAfter you add a DND key to your phone, you can toggle the DND state using this key on the phone. U

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide10KEYPAD KEYSThe 6863i has a keypad with digits from 0 through 9, a * key, and a # key. Keys 2 throu

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide118DND in Custom Mode1. Press the DND key on the phone. The screen displays a list of the accounts o

Managing Calls119• Phone: The Phone mode allows you to set the same CFWD configuration for all accounts (All, Busy, and/or No Answer). When you config

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide120• Phone: The Phone mode allows you to set the same CFWD configuration for all ac-counts (All, Bus

Managing Calls121The No Answer option call forwards incoming calls only if the account rings but is not answered in the defined number of rings. The c

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide122USING CFWD VIA THE IP PHONE UIOnce CFWD is enabled on your phone, you can access and change the c

Managing Calls123• All: Forwards all incoming calls for the respective account to the specified number.• Busy: Forwards incoming calls to a specified

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide12410. Enter a phone number to apply to the current state in focus. When the phone is in the state y

Managing Calls125CFWD in Phone Mode1. Use the 3 and 4 navigation keys to scroll through each account.2. In the above example, account 1 and account 2

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide126You can also use the following keys if required:• All Off: Disables all CFWD states for the curre

Managing Calls12713. For the CFWD No Answer state, in the CFWD Number screen, press the 2 navigation key to scroll to the CFWD No. Rings screen and pr

IP Phone Keys11The * is called the star key. The # is called the number sign, pound key, or hash key, depending on one's nationality or personal

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide128CFWD in Custom Mode1. Use the 3 and 4 navigation keys to scroll through each account.In the above

Managing Calls129You can also use the following keys if required:• All Off: Disables all CFWD states for the current account in focus• All On: Enables

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide13012. For the CFWD No Answer state, in the CFWD Number screen, press the 2 navigation key to sroll

Additional Features131ADDITIONAL FEATURESThis section describes additional features you can use on the 6863i phone.DISPLAY DTMF DIGITSA feature on the

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide132PLAY CALL WAITING TONEYou can enable or disable the playing of a call waiting tone when you are o

Additional Features133STUTTERED DIAL TONEYou can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phon

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide134XML BEEP SUPPORTUsing the Mitel Web UI, you can enable or disable a beep to be audible when the p

Additional Features135STATUS SCROLL DELAYUsing the Mitel Web UI, you can specify a scroll delay option that allows you to set the time delay, in secon

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide136SWITCH UI FOCUS TO RINGING LINEYou can configure a feature on the 6863i that controls the behavio

Additional Features137CALL HOLD REMINDER DURING ACTIVE CALLSThe IP phones allow you to enable or disable the ability for the phone to initiate a conti

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide12GETTING STARTEDThe 6863i must be set up and configured prior to its first use. This section descri

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide138CALL HOLD REMINDER (ON SINGLE HOLD)On the 6863i IP phone, you can enable or disable a feature tha

Additional Features139CALL WAITING TONE PERIODYou can specify a specific time period (in seconds) for the call waiting tone to play at regular interva

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide140PREFERRED LINE AND PREFERRED LINE TIMEOUTThe 6863i has two parameters called preferred line and p

Additional Features141CONFIGURING PREFERRED LINE AND PREFERRED LINE TIMEOUT USING THE MITEL WEB UI1. Click on Basic Settings > Preferences > Gen

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide142GOODBYE KEY CANCELS INCOMING CALLSThe 6863i has a feature that allows you to configure the Goodby

Additional Features143MESSAGE WAITING INDICATORYou can configure the Message Waiting Indicator (MWI) to illuminate for a specific line or for all line

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide144INCOMING INTERCOM CALL FEATURESBy default, the IP phone allows incoming intercom calls to be auto

Additional Features145CONFIGURING INCOMING INTERCOM SETTINGS1. Click on Basic Settings > Preferences > Incoming Intercom Settings.2. The Auto-An

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide146GROUP RTP PAGINGYou can configure the phone to allow it to receive a Real Time Transport Protocol

Additional Features147SHARED CALL APPEARANCE (SCA) CALL BRIDGINGShared Call Appearance (SCA) is when incoming calls are presented to multiple phones s

Getting Started13The 6863i phone may also look for configuration servers on your local network (press 4Skip to continue without checking for servers).

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide148The following tables provide the key states and LED behavior in an SCA bridge call for users invo

Additional Features149STAR CODESAll of the main call handling and extension management features using star codes can be set on your phone by your Admi

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide150TROUBLESHOOTING SOLUTIONSWHY IS MY DISPLAY BLANK?Ensure that power is being provided to your phon

Troubleshooting Solutions151WHY DOES MY PHONE DISPLAY BAD ENCRYPTED CONFIG?The IP phone displays Bad Encrypted Config because encrypted configuration

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide152LIMITED WARRANTY(Not applicable in Australia – see below for Limited Warranty in Australia)Mitel

Limited Warranty (Australia Only)153LIMITED WARRANTY (AUSTRALIA ONLY)The benefits under the Mitel Limited Warranty below are in addition to other righ

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide154WARRANTY REPAIR SERVICESProcedure: Should the product fail during the Warranty Period and you wis

Appendix A - Time Zone Codes155APPENDIX A - TIME ZONE CODESThe following table identifies the time zone name and time zone code to use on the IP phone

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide156BA-SarajevoBB-BarbadosBE-BrusselsBG-SofiaBM-BermudaBO-La PazBR-NoronhaBR-BelemBR-FortalezaBR-Reci

Appendix A - Time Zone Codes157DE-BerlinDK-CopenhagenDM-DominicaDO-Santo DomingoCETCETASTASTEE-TallinnES-MadridES-CanaryEETCETWETFI-HelsinkiFJ-FijiFK-

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide14When the configuration update is complete, the phone displays the following screens:IDLE SCREENSWh

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide158MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU-MauritiusMX-Mexico City M

Appendix A - Time Zone Codes159RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Ya

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Getting Started15• The second line can also display the following status messages, listed in order of display priority:• Call Forward status• DND (Do

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide16METHODS FOR CUSTOMIZING YOUR PHONEThere are two ways to customize specific options on your phone:•

Methods for Customizing Your Phone173 Preferences1. Tones• Ring Tone• Tone Set2. Display• Contrast Level3. Speed Dial Edit4. Live Dialpad5. Set Aud

NOTICEThe information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MITEL

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide18SIMPLIFIED OPTIONS LISTYour System Administrator may configure a simplified Options List for your

Methods for Customizing Your Phone19USING THE IP PHONE UI1. Press the key on the phone to enter the Options List.2. Press the 5 and 2 keys to view th

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide20USING THE MITEL WEB UI1. Open your web browser, enter the phone’s IP address or host name into the

Methods for Customizing Your Phone21The following categories display in the side menu of the Mitel Web UI: Status, Operation, and Basic Settings.HEADI

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide22HEADINGS DESCRIPTIONSBasic SettingsPreferences - Allows you to enable/disable the following: • Dis

Phone Status23PHONE STATUSYou can view the status of your phone using the IP phone UI or the Mitel Web UI.PHONE STATUS VIA IP PHONE UIThe Phone Status

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide24FINDING YOUR PHONE’S IP ADDRESS If you want to access your phone’s options using an Internet brows

Phone Status25PHONE STATUS VIA THE MITEL WEB UIUse the following procedure to view the phone status via the Mitel Web UI.1. Open your web browser, ent

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide26SIP ACCOUNT STATUSThe IP phones show the SIP registration status on the IP phone’s Status screen i

Customizing Your Phone27CUSTOMIZING YOUR PHONEThe following paragraphs describe the options available from either the IP phone UI, the Mitel Web UI, o

Software License Agreement1SOFTWARE LICENSE AGREEMENTMitel, hereinafter known as "Seller", grants to Customer a personal, worldwide, non-tra

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide28• Canada• Europe (generic tones)•France• Germany•Italy•Italy2• Malaysia•Mexico• Russia• Slovakia•U

Customizing Your Phone297. Select Tone Set.8. Select the country for which you want to apply the tone set. Valid values are:• Australia• Brazil• Canad

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide30• Canada• Europe•France• Germany•Italy•Italy2• Malaysia•Mexico• Brazil• Russia• Slovakia•UK• US (d

Customizing Your Phone311. Click on Basic Settings > Custom Ringtones2. Press the Browse... button corresponding to the desired ringtone position (

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide32DISPLAYCONTRAST LEVELThe Contrast Level option on the IP phone allows you to set the amount of con

Customizing Your Phone33SET AUDIOThe Set Audio option on the IP phone allows you to set the audio mode for your IP phone. It also allows you to set th

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide34Setting Audio Mode1. Press on the phone to enter the Options List.2. Select Preferences.3. Selec

Customizing Your Phone35TIME AND DATEOn the IP phones, you can configure the following:• Time and date• Time and date format• Time zone• Daylight savi

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide368. Select a date format from the list of options. Valid values are:• WWW MMM DD (default)• DD-MMM-

Customizing Your Phone375. Select a Daylight Savings time from the list of options. Valid values are:•OFF• 30 min summertime• 1 h summertime• Automati

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide2Software License Agreement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide382. In the Time Format field, select the time format you want to use on your phone. Valid values ar

Customizing Your Phone39LanguageThe IP phones support several different languages. You can have the IP phone UI and the Mitel Web UI display in a spec

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide40SPECIFYING THE LANGUAGE TO USEOnce the language pack(s) are available on your phone from your Syst

Customizing Your Phone41INPUT LANGUAGEThe 6863i supports text and character inputs in various languages (English, German, French, Spanish, Italian, Po

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide42SpanishGermanKEY UPPERCASE CHARACTERS LOWERCASE CHARACTERS00 01 1.:;=_,-'&() 1.:;=_,-&apo

Customizing Your Phone43ItalianPortugueseKEY UPPERCASE CHARACTERS LOWERCASE CHARACTERS00 01 1.:;=_,-'&() 1.:;=_,-'&() 2 ABC2ÀCÇ abc2

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide44RussianNordicConfiguring Language Input Using the IP Phone UIYou can configure the language you us

Customizing Your Phone453. Select Language.4. Select Input Language. Select the language you want to use when inputting text and characters into the I

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide46LATIN 2 CHARACTER SETThe 6863i includes support for ISO 8859-2 (Latin2) of multi-national language

Customizing Your Phone47USER PASSWORDThis category allows you to change the user password for your phone. Changing your password ensures that only you

Table of Contents3Phone Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide48RESETTING A USER PASSWORDIf you forget your password, you can reset it and enter a new password. T

Customizing Your Phone49RESTARTING YOUR PHONEYou may want to restart your phone to check for updates on the server or you may occasionally need to res

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide50CREDENTIALSSome features (e.g. LDAP Directory, Microsoft Exchange Directory, BroadSoft XSI feature

Customizing Your Phone51DIRECTORYYou can configure directory entries to display using the contact’s first name and then last name or vice versa. Moreo

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide528. Using the dialpad keys, enter in the new label and press the button or select 4 Set when fini

Customizing Your Phone53Unlocking the Phone1. Press on the phone to enter the Options List (or press a configured Lock program-mable key).2. At the

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide54EMERGENCY DIAL PLANPublic telephone networks in countries around the world have a single emergency

Customizing Your Phone55DEFINING AN EMERGENCY DIAL PLAN1. Click on Operation > Phone Lock.2. In the Emergency Dial Plan field, enter the 3-digit nu

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide56LINE KEYS AND PROGRAMMABLE KEYSThis section describes the Multiple Line/Call Appearance Keys (L1 a

Line Keys and Programmable Keys57PROGRAMMABLE KEYSThere are three multi-functional keys on the 6863i phone that are programmable.You can only use the

Table of Contents4Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide58CREATING A SPEED DIAL KEYThe normal function of the speed dial option allows you to dial a number

Line Keys and Programmable Keys59Value: 1234567+Line: 2Then, after you press key 1 on the phone, the prefix number displays on the phone screen. The p

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide60CREATING A SPEED DIAL USING THE SPEED DIAL EDIT OPTIONYou can use the IP phone UI at the path, Opt

Line Keys and Programmable Keys61CREATING A SPEED DIAL USING A PROGRAMMABLE KEY IN THE MITEL WEB UI1. Click on Operation > Programmable Keys. 2. Se

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide62CREATING SPEED DIAL KEY USING KEYPAD SPEED DIAL IN THE MITEL WEB UI1. Click on Operation > Keyp

Line Keys and Programmable Keys63EDITING SPEED DIAL KEYSOn the 6863i, you can edit a speed dial key using any of the following methods:• Using the Mit

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide64EDITING A SPEED DIAL ON A PROGRAMMABLE KEY1. Click on Operation > Programmable Keys.2. Select t

Line Keys and Programmable Keys654. In the Line field, select a line for which to apply the speed dial to. Valid values are 1 and 2.5. Click Save Sett

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide66XML KEYThe 6863i IP phone has a feature you can enable called XML (Extensible Markup Language). XM

Line Keys and Programmable Keys672. Select from Key 1 through Key 3. 3. In the Type field, select XML to apply to the key.4. In the Value field, enter

Table of Contents5Why is my handset not working? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150How

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide68FLASH KEYYou can set a programmable key to generate a flash event when it is pressed on the 6863i.

Line Keys and Programmable Keys69SPRECODE KEYYou can set a programmable key to automatically activate specific services offered by the server. For exa

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide70PARK/PICKUP KEYSThe 6863i phone has a park and pickup call feature that allows you to park a call

Line Keys and Programmable Keys71USING THE PARK CALL/PICKUP PARKED CALL FEATUREUse the following procedure on the IP phone to park a call and pick up

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide72LAST CALL RETURN KEY Using the Mitel Web UI, you can configure the Last Call Return function on a

Line Keys and Programmable Keys73CALL FORWARD KEYUsing the Mitel Web UI, you can configure the Call Forward function on a programmable key. Use call f

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide74SPEEDDIAL/XFERThe Speeddial key allows a number to be dialed quickly by pressing one key configure

Line Keys and Programmable Keys75SPEEDDIAL/CONFThe 6863i allows you to configure a programmable key to be used as a speed dial conference key (Speeddi

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide76DIRECTORY KEYThe Directory feature allows you to view Directory entries from multiple sources and

Line Keys and Programmable Keys77CALLERS LIST KEYBy default, the Callers List key is programmed on Key 1. However, using the Mitel Web UI, you can rea

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide6WELCOMEThe Mitel 6863i delivers exceptional value in an enterprise grade SIP desktop phone. With a

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide78REDIAL KEYBy default, the Redial key is programmed on Key 2. However, using the Mitel Web UI, you

Line Keys and Programmable Keys79CONFERENCE KEYThe 6863i IP phone offers two methods of conferencing:• Local conferencing (default method)• Centralize

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide80TRANSFER KEYBy default, the Transfer key is programmed on Key 3. However, using the Mitel Web UI,

Line Keys and Programmable Keys81INTERCOM KEYBy default, the IP phone allows incoming intercom calls to be automatically answered without having to se

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide82SERVICES KEYThe 6863i allows you to configure a Services key that, when pressed displays the Servi

Line Keys and Programmable Keys83PHONE LOCK KEYYou can configure a programmable key on the phone to use as a lock/unlock key. You assign the function

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide84PAGING KEYYou can configure a Paging key on the phone that allows you to send a Real Time Transpor

Line Keys and Programmable Keys85USING THE PAGING KEYThe following procedure describes the use of the Paging key on the IP phone. The procedure assume

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide86SAVE KEYThe Save key allows you to save items to the 6863i IP phone’s Local Directory. Use the fol

Line Keys and Programmable Keys87NONE KEYUse the following procedure to delete a key’s functionality on the 6863i IP phone SETTING A NONE KEY1. Click

Welcome7• Headset mode support• AC power adapter (sold separately)• Set paging**Availability of feature dependant on your phone system or service prov

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide88DISCREET RINGING KEYYou can configure a Discreet Ringing key on the phone that when pressed allows

Making Calls89MAKING CALLSThis section describes ways to make calls on your 6863i phone, using your handset, or speakerphone or headset.DIALING A NUMB

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide90USING HANDSFREE SPEAKERPHONEThe handsfree feature allows you to speak to someone without using the

Making Calls91REDIALThe Redial List stores information for up to the last 100 numbers you called. Your phone logs the name/number of the called party,

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide923. Press the configured Delete Key.4. Press the Delete Key again at the prompt to erase the item.D

Receiving Calls93RECEIVING CALLSWhen a call is ringing at your extension, you see the inbound call screen. The line/call appearance LED flashes quickl

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide94HANDLING CALLSWhen you are connected to a call, you can use the hard keys to place a call on hold,

Handling Calls95RETRIEVING A HELD CALLIf you have more than 1 call on hold, you can scroll through the held call information by pressing 3 and 4 navig

Mitel 6863i SIP Phone Release 4.0.0 SP1 User Guide96TRANSFERRING CALLS Use the following procedure to transfer a call to another extension.1. Connect

Handling Calls97COMPLETING A TRANSFER TO A CONTACT IN PHONE DIRECTORYUsers can complete a blind transfer to a contact in their directory. If a user is