
Chapter 13. ServiceLink
Until you sign up for ServiceLink and your server is registered, all of the panels in this section of the server manager will not be functional. In order
to subscribe to ServiceLink, visit http://www.mitel.com/ (http://www.mitel.com/) and find a authorized reseller near you.
The Mitel Networks Corporation authorized reseller will interact with the Mitel Networks NOC (Network Operations Center) to obtain a Service
Account ID for your server. Once that number is entered into the Status panel on your server, you will be subscribed to ServiceLink. Your authorized
reseller will enable ServiceLink services and they will begin to function. Once subscribed, your server will synchronize at a periodic interval (the
default is one hour) with our NOC to retrieve updated information such as virus pattern files.
Be aware that one of the features of our NOC is that alerts can be established to notify your authorized reseller (or any e-mail address they set) when
your server has missed a sync period, when e-mail is arriving at the NOC instead of your server, and when viruses have been detected. You will also
be able to receive monthly reports from your authorized reseller detailing ServiceLink activity.
13.1. Status
Until ServiceLink is activated, the Status panel will appear as shown in the image below.
A mentioned above, you will need to arrange with a Mitel Networks Corporation authorized reseller to subscribe to ServiceLink. Once you are
subscribed, the Status page will change to show your current status. As shown in the image below, this panel also allows you to manually initiate a
syncronization with the Mitel Networks NOC.
If there is an issue with any of your services, it will appear in red italics and you can follow a link to determine the problem. Note also that the
expiration of your ServiceLink subscription appears.
13.2. Virus Protection
As soon as you are subscribed to ServiceLink and the Virus Protection service is enabled, all of your inbound and outbound mail messages will be
scanned for viruses. The scanning software checks both the message body as well as all attachments.
60
Komentáře k této Příručce